Tresnadjaja, Reynaldi. “Analisis Dimensi Kualitas Pelayanan Jasa Terhadap Kepuasan Mahasiswa of Service Quality Dimensions on Student Satisfaction”. Jurnal Ilmu Kesehatan Immanuel 11, no. 2 (December 15, 2017): 115–128. Accessed October 6, 2024. http://ojslast.institutkesehatan-immanuel.ac.id/index.php/JIKI/article/view/36.